Avoiding the Automation Letdown

The automation buzz is real and uptake is on the rise. Yet many businesses are finding that ‘off-the-shelf' automation solutions—with promises of quick efficiency gains—aren’t quite living up to the hype. 

So, why do some automation systems fail to deliver the promised benefits? 

Common pitfalls 

Incomplete planning & specifications 

Successful automation projects are always built on a solid strategy. Begin by clearly defining the scope, performance metrics, and integration points to help ensure you implement the right automation solution for your business. 

The more time dedicated beforehand to the planning and specifications phase, the easier the entire automation installation process becomes. We consistently see that businesses who prioritise research and preparation experience significant success compared to those who don’t.  

Unsuitable applications

Automation isn’t a one-size-fits-all solution. Which is why identifying the right application within your specific operation is so vital – this tends to be most applicable to areas with high operational labour or consistent bottlenecks. 

Not accounting for growth

A common misstep is failing to accurately forecast future needs. Automated applications must be scalable and adaptable to accommodate business growth and evolving demands. Future-proofing your automation is essential for continued results. 

Inadequate testing & training

Thorough testing in real-world scenarios before a full rollout is vital to iron out any issues and ensure that the system is performing as specified. In addition, even the most sophisticated system will underperform if the team using it isn't properly trained. Comprehensive training empowers your staff to operate, troubleshoot, and work alongside new automated processes effectively. 

Skipping preventative maintenance

Like any critical machinery, automated systems require regular preventative maintenance to ensure longevity and optimal performance. Not prioritising this after installation can lead to costly downtime and reduced efficiency. 

Laying the foundation for automation success 

Partnering with a reputable and experienced supplier is the key to avoiding the automation letdown. Look for a provider who is committed to working with you, one that invests time in understanding your operations (almost) as well as you do in order to recommend the best solution that will drive real results. 

James Jones, Partner and in-house automation expert explains that “investing in automation is a significant step, and many businesses have unfortunately been let down by inflexible, one-size-fits-all AGV systems.” A collaborative approach to automation will mitigate this, ensuring the best fit, capable of delivering real and immediate benefits, as well as scaling and adapting as your business evolves.  

This often involves a comprehensive installation process, rigorous testing phases, and a commitment to providing thorough operator training. A robust, multi-step implementation process is the hallmark of a trusted automation partner. 

James continues:

The MasterMover 5-Steps to Success 

Our proven five-step process ensures you get the results from AGV projects that fit seamlessly within existing workflows and site environments:  

1. The Right Machine for You
   The process begins with our in-house automation experts investing time to thoroughly understand your specific application, load requirements, and operational goals. With the ability to handle heavy payloads up to 70,000kg, there are a variety of options to suit every requirement.
2. The Right Navigation for Your Site
   Based on the environment and operational requirements, the team explores and identifies the optimal navigation system such as line follow, natural navigation, and GNSS outdoor for dual-environment AGVs.
3. The Right Dispatch Commands
   We'll then determine the most effective method for the AGV to receive instructions to move or 'pulse' to the next location – whether through the simple press of a button or a system-driven command.
4. Integration with Your Systems
   Crucially, the team maps out necessary integrations with existing WMS and ERP systems, or even site infrastructure such as doors and traffic lights.
5. Optimise Your Safety Systems
   Identifying and implementing the appropriate safety features is key to ensure your people, loads, and site are protected at all times.

Automation offers immense potential for operations, but its success requires preparation. By approaching automation strategically—with thorough planning, a clear understanding of your needs and goals, and partnering with a provider who will take on your goals as their own—you can avoid the automation letdown and instead see major results.