Supermarkets & retail electric tugs

FAQs: Your questions, answered

Are there electric tugs suitable for retail & supermarket environments?

The MasterMover range of electric tugs allows a single operator to safely and easily move retail loads weighing anything from 500kg to 20,000kg. SmartMover tugs handle store deliveries and roll cages; MasterTug and MasterTow take on heavier loads in stockrooms and retail distribution centres; and AllTerrain tugs push trains of nested empty roll cages.

Are electric tugs safe to use in a store with customers around?

Yes, our Compact range of electric tugs operate at walking pace with a slower setting that's ideal for use in busier areas. Built-in safety features include a warning horn, flashing light, emergency stop, and an anti-crush feature for maximum safety to operators and nearby pedestrians.

Can an electric tug handle tail lifts and slopes?

MasterMover electric tugs make it safe and easy to move roll cages. A single operator can unload tail lifts, cross pavements and slopes, and take cages through to the shop floor.

How far can a retail electric tug travel on one charge?

This depends on the machine model and the load: SmartMover models, for example, cover 4.2km to 15.1km per charge and the MasterTow TOW300 about 11.7km, with charge times of 4.5–5.5 hours. Interchangeable batteries across the range as well as lithium options keep tugs running throughout longer shifts.

Is an operator licence or training required? 

No, electric tugs do not require a licence to operate. L icence-free operation makes electric tugs ideal for retailers and logistics providers looking to streamline the movement of loads and improve safety.    

Minimal training is required to safely operate an electric tug and we offer training packages to suit every requirement.      

How are electric tugs powered?

Electric tugs are battery powered, with interchangeable batteries or lithium options available, electric tugs can deliver 24/7 operation to keep your processes moving.

Offering zero emissions from the point of use, electric tugs are ideally suited for indoor use. 

Can I use an electric tug to move more than one roll cage at a time? 

Yes. If you’re looking to move multiple laden roll cages at the same time, we offer a unique system that enables you to link multiple cages together and move them using an electric tug.

You can also move trains of nested, empty roll cages using electric tugs.  

Can electric tugs work with all types of roll cages? 

With a customisable clamp, our SmartMover range can connect to most cage designs. We also provide an array of adaptors to allow you to connect to your cages.